29 – December – 2011
Source: Iberia
Because of the strike called by the SEPLA pilots union, Iberia has been obliged to cancel 118 flights on December 29, 36% of the total flights initially programmed, that are not covered by the minimum services decreed by the Spanish Government. In particular, the airline will cancel 10% of its long haul flights, 38% of its short and medium haul operations, as well as 43% of it domestic flights.
This strike does not affect flights operated by Air Nostrum (IB8XXX), Vueling (IB5XXX) or code share operated by other airlines (IB7XXX and IB4XXX), nor connections with the Canary and Balearic Islands, which are all protected by the minimum services decree.
Customers. Those who bought their tickets on www.iberia.com will receive messages if their flights are cancelled, including proposed trip alternatives when available.
Iberia will facilitate ticket changes and refunds to affected passengers. Customers can also ring the special 902 100 988 telephone number established by the company
to deal with strike-related queries and procedures. For calls from other countries, click here.
The company has reached agreements with another 27 airlines that fly to other European countries, the Americas, and the Middle East to carry passengers affected by
the strike.
On www.iberia.com customers can view the status of flights (under Arrivals and Departures) and of reservations (Booking management). The company will keep customers informed at all times via this website and its Call Centers around the world, its Facebook and Twitter pages, all Iberia desks at the more that 100 airports in which it operates, and travel agents.
On www.iberia.com customers can view the status of flights (under Flight Status) and of reservations (Booking management). The airline will keep customers informed at all times via this website and its Call Centers around the world, its Facebook and Twitter pages, all Iberia desks at the more that 100 airports in which it operates, and travel agents.